Our Commitment
Gambling should be paid for from an entertainment budget, with money you can afford to lose — never with rent, never on credit, never to win back losses. We build our product around that principle: every account ships with limit controls from day one, our marketing never presents gambling as income, and our support team is trained to recognise and act on signs of harm. You must be of legal age in your province (19+ in most of Canada, 18+ in Alberta, Manitoba and Quebec) to play.
Tools Built Into Every Account
- Open Account → Responsible Gambling. Every tool lives on one settings page.
- Set your numbers. Limits take effect immediately; increases wait 24 hours to prevent hot-headed changes.
- Need a pause? Take a cooling-off break of 24 hours to 6 weeks — logins are blocked until it ends.
- Need more? Self-exclusion locks the account for its full term and removes you from all marketing. It cannot be reversed early.
Spotting the Warning Signs
- Gambling with money needed for bills, groceries or debt payments.
- Chasing losses, or betting bigger to feel the same excitement.
- Hiding play from family or friends, or lying about time and money spent.
- Borrowing to gamble, or selling possessions to fund deposits.
- Neglecting work, school or relationships to play.
- Feeling restless or irritable when trying to cut down.
Two or more of these deserve an honest conversation — with yourself, someone you trust, or one of the services below. Reaching out early is strength, not failure.
Free, Confidential Help Across Canada
| Service | Coverage | Contact |
|---|---|---|
| ConnexOntario | Ontario — 24/7 | 1-866-531-2600 · connexontario.ca |
| GameSense | BC & multiple provinces | gamesense.com |
| Responsible Gambling Council | Canada-wide | responsiblegambling.org |
| Gambling Support BC | British Columbia — 24/7 | 1-888-795-6111 |
| Alberta 211 / AGLC GameSense | Alberta — 24/7 | Dial 211 · aglc.ca |
| Gamblers Anonymous | Canada-wide meetings | gamblersanonymous.org |
Protecting Minors
Under-age gambling is illegal and harmful, and our verification checks exist to stop it. If you share devices at home: log out after playing, never save casino passwords in shared browsers, and consider blocking software such as Gamban, BetBlocker or Net Nanny, which can also support your own self-exclusion. If we discover an account held by a minor, it is closed and deposits are returned.
Worried about your own play right now? Set a limit before your next session — it takes thirty seconds in Account → Responsible Gambling — or talk to us in live chat and ask for the responsible gambling team.